Kebijakan Privasi dan Syarat dan Ketentuan Penggunaan Informasi

Thank you for using Inagro services. We respect your privacy and are committed to protecting the personal data you provide. Below are the privacy policy and terms & conditions regarding the use of information on our website.

  1. Collection of Personal Data

    2. We collect your personal data, such as your name, phone number, email address, and delivery address, for the purposes of:
    1. Processing reservations and ticket purchases.
    2. Managing the availability and provision of services and products you order.
    3. Communicating regarding orders, schedule changes, or service updates.

  2. Usage of Personal Data

    3. The data you provide will be used for:
    1. Completing payment transactions.
    2. Managing and verifying bookings.
    3. Providing notifications related to tickets, activities, or additional services.
    4. Operational needs such as financial reporting, payment reconciliation, and record-keeping.

  3. Data Sharing

    4. We will not sell, rent, or share your data with third parties except for:
    1. Payment transactions through third-party payment providers.
    2. Legal obligations and requests from authorized authorities if required.

  4. Tickets and Activities

    1. Entrance and activity tickets are non-refundable, non-cancellable, and cannot be rescheduled.
    2. Children wishing to participate in activities must always be under the supervision of a parent or guardian, meaning the parent/guardian must also purchase activity tickets to accompany them.
    3. All activities must follow rules and instructions given by staff or instructors to ensure safety.

  5. Fruit Harvest and Additional Charges

    1. Fruits picked will be weighed; if exceeding the package limit, the excess will incur additional charges as per store prices.
    2. Eating fruits in the harvest area is not allowed.
    3. Harvest is only for fruits ready to be picked, based on daily availability.

  6. Additional Information

    1. Customer data is used to ensure smooth reservation processes, activity management, and financial reporting.
    2. All payments and reservations must go through the official Inagro system.
    3. Additional costs such as admin fees or extra activities will be clearly communicated during the checkout process.

  7. Data Security

    8. We use the latest security technologies to protect your personal data. However, we cannot guarantee complete security due to external factors beyond our control.

  8. User Rights

    9. As a user, you have the right to:
    1. Request access to your personal data.
    2. Correct any inaccurate information.
    3. Delete your personal data in accordance with applicable legal regulations.

  9. Policy Updates

    10. Inagro reserves the right to modify this privacy policy and terms at any time without prior notice. Changes will be applied after being published on our website. By using our services, you are deemed to have read and agreed to this policy. If you have any questions, please contact us via Inagro’s official contact channels.